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Max Kalehoff On Marketing, Media & The Edge…Plus Bonus Insights On Start-Up Culture & Raising Kids.
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You Know A Good Retail Establishment When…

Started by maxkalehoff · 11 months ago

…you walk in and tell the sales rep the hi-end model they have for sale is actually crap, she agrees wholeheartedly, then recommends the cheapest model which works best, has an unbeatable five-year warranty, and happens to be the one she uses herself.

That happend to me yesterday at Tekserve, “the old reliable Mac shop,” which [...] ... Continue reading »

5 comments

  • ASicre

    11 months ago

    I have the exact same problem with my mouse. I have to clean the scroll ball every other week so it works. Thanks for the tip re: the Logitech mouse. I will look for it.
    reply
  • maxkalehoff

    11 months ago

    Yeah, I never realized how much the Apple Mighty Mouse bothered me until I
    got rid of it. It's like my work day is so much more pleasant now!
    reply
  • Bobby B

    11 months ago

    I recently went to a T-Mobile store to get a replacement charger. The guy said 'Yep, I can sell you one for 12 quid. Or you can go round the corner and buy one in the market for a fiver.' Great service. From my point of view anyway - not so sure what his boss would think.
    reply
  • maxkalehoff

    11 months ago

    Bobby, imagine what the T-mobile guy's boss would've thought had you bought
    the twelver, walked around the corner and noticed the fiver, then stormed
    back into the T-mobile store and raised hell for ripping you off!
    reply
  • justin

    11 months ago

    thats why i love tekserve!
    reply

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